Help Center
From fit and styling to custom orders and care, this is your complete guide to Swift Saree. If you don’t find your answer below, our team is always here to help.
Fit & Sizing
Designed for a secure, flattering drape — without the usual fuss. Here’s how sizing works.
What sizes does Swift Saree fit?
Swift Saree is designed to fit US sizes 2–16 with a pre-structured drape that stays in place.
Does it work if I’m between sizes?
Yes. If you’re between sizes, choose based on waist comfort and how you like the saree to sit.
- More sculpted + secure: choose the closer fit.
- More ease for long wear: choose the more comfortable fit.
What about the blouse — is it adjustable?
The standard blouse is a Medium with margin that can be adjusted up to approximately XL, depending on fit preference.
Do I need a separate petticoat or shapewear?
No separate petticoat needed — Swift Saree includes a sewn-in petticoat for a cleaner, easier fit.
Shapewear is optional: wear it if you love the feel, not because you have to.
What if I need alterations or a custom fit?
For certain requests, we may offer custom solutions. If you’re working around an event date or specific measurements, reach out and we’ll guide you.
I’m outside sizes 2–16 — can I still wear Swift Saree?
Possibly. Send your waist/hip/bust details through the contact form and we’ll confirm the best option (including custom if needed).
How to Wear & Secure
Swift Saree is designed for ease. No complicated pleating. No constant adjusting. Just three simple steps.
How do I wear a Swift Saree?
It takes just three steps:
- 1. Tie the petticoat – secure it comfortably at your waist.
- 2. Hook the pleats and pallu – pre-stitched for structure and security.
- 3. Adjust and go – you’re event-ready in minutes.
How long does it take to put on?
Most customers are fully dressed in under five minutes — even first-time saree wearers.
Will the pleats open while I’m moving or dancing?
No. The pleats are pre-stitched and double-secured to stay in place. The pallu includes structured support with hooks for added security.
Do I need safety pins?
No additional pins are required. Swift Saree is engineered to hold its shape without the traditional pinning process.
Is it beginner-friendly?
Yes. Swift Saree was created for women who love the elegance of a saree but want a simplified, modern wearing experience — no prior draping knowledge required.
Orders & Shipping (USA & Canada)
Everything you need to know about placing an order, processing times, tracking, and delivery.
Where do you ship?
We ship across the United States and Canada. If you need delivery outside these regions, contact us and we’ll confirm what’s possible.
How long does processing take?
Processing time depends on the product and seasonality. Your order confirmation email reflects the most accurate status, and tracking is provided once shipped.
Do you offer express shipping?
When available, expedited options will appear at checkout. If you’re shopping for a specific event date, contact us before ordering and we’ll advise the best option.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking link via email so you can follow delivery in real time.
My package shows “delivered” but I don’t see it — what should I do?
First, check your delivery area (front desk, mailroom, neighbors). Then contact the carrier using your tracking number.
If you still can’t locate it, email us at swiftsaree@gmail.com and we’ll help you escalate with the carrier.
Can I change or cancel my order after placing it?
If your order has not entered processing, we may be able to adjust it. Please contact us as soon as possible at swiftsaree@gmail.com with your order number.
Once an order is in processing or shipped, changes may not be possible.
Do you ship to PO boxes?
Some shipping services can deliver to PO boxes, while others cannot. If checkout doesn’t accept your PO box, use a standard address or email us for guidance.
Returns & Store Credit
A clear, simple policy — designed to protect your event timeline and our craftsmanship.
Do you accept returns?
Return eligibility depends on the item and condition. If a return is approved, it is issued as store credit (not a refund).
Do you offer refunds?
We do not offer cash refunds. Approved returns are issued as store credit.
What if my event is soon?
If you’re shopping for a specific event date, we strongly recommend reaching out before ordering so we can guide you on timing and fit.
What if my item doesn’t fit?
Contact us and we’ll help troubleshoot fit and next steps. Depending on the item and condition, a store-credit return may be possible.
How do I request a return or store credit?
Email swiftsaree@gmail.com with your order number and a brief note. We’ll reply with eligibility and instructions.
Custom Orders (Bridesmaid Sarees USA)
For bridal parties, coordinated looks, and made-to-order requests — designed and delivered locally in North America.
What’s the minimum for custom bridal party orders?
Custom bridal party orders typically begin at a minimum of three outfits per group (ex: bridesmaids or groomsmen).
What is the timeline for custom orders?
Timeline depends on design complexity and quantity. For weddings, we recommend reaching out as early as possible so we can reserve production time.
How does the design process work?
Share your inspiration, color palette, and event details. We’ll propose options, confirm fit guidance, and finalize the plan before production begins.
Do you offer pricing guidance without locking numbers?
Yes. Custom orders are quoted based on fabric, work, and timeline. We can share starting-from guidance after we review your request.
Can you coordinate groomsmen or Indo-Western looks too?
Yes — we can coordinate bridal party styling across sarees and select complementary looks depending on your event vision.
How do I start a custom order?
Submit the custom order form on this page. For quick questions, email swiftsaree@gmail.com.
Care & Storage
Keep your Swift Saree looking crisp, secure, and event-ready — season after season.
How should I clean my Swift Saree?
We recommend following the care instructions included with your order. When in doubt, choose gentle professional cleaning to protect structure and finish.
Can I dry clean it?
In many cases, yes — especially for occasion wear fabrics. Use a reputable cleaner experienced with delicate garments.
How do I store it to keep the structure intact?
Store in a cool, dry place. Keep it folded neatly and avoid heavy compression to preserve the pre-structured drape.
Will the pleats lose shape over time?
The pleats are stitched for durability. Proper storage and gentle handling will help maintain the crisp look long-term.
What if I have a care question for my specific saree?
Email swiftsaree@gmail.com with your order number and fabric details (or a photo). We’ll advise the safest care approach.
Still have a question?
This turns hesitation into action.