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Return Policy
Returns & Store Credit Policy
Swift Saree is occasion wear. All approved returns are issued as store credit only. We do not offer refunds.
By placing an order on this website, you agree to the terms below.
Return Authorization Required
All returns require prior written authorization. Return requests must be submitted within 7 calendar days of confirmed delivery.
If approved, your return must be received back within 10 calendar days of delivery. Unauthorized or late returns will be refused.
To request authorization, email: swiftsaree@gmail.com (include your order number).
Store Credit Only
Approved returns receive store credit issued via digital gift card.
- Store credit has no cash value and cannot be converted to a refund
- Store credit cannot be transferred
- Original shipping fees are non-refundable
- Promotional discounts are not reissued
No monetary refunds will be provided under any circumstance.
Occasion Wear Protection Clause
Swift Saree garments are designed for weddings, parties, ceremonies, and events. Items worn to any event — including but not limited to weddings, receptions, festivals, photoshoots, parties, or gatherings — are not eligible for return.
We reserve the right to deny any return that shows signs of wear consistent with event use.
Condition Requirements
To be eligible, returned items must be:
- Unworn and unwashed
- Free from perfume, deodorant, makeup, body odor, stains, or damage
- Unaltered (no tailoring or modifications)
- In original packaging with all tags attached
All returns are inspected. Items that fail inspection will be returned to the customer at the customer’s expense.
Final Sale Items
The following are strictly final sale and not eligible for return or store credit:
- Accessories
- Customized or altered pieces
- Sale or discounted merchandise
- Gift cards
- International orders (if applicable)
Fit & Sizing Responsibility
Customers are responsible for reviewing size information prior to purchase. Fit preference, personal taste, or styling expectations do not qualify as defects.
Minor color variation due to lighting or screen differences does not qualify as a defect.
Damaged or Incorrect Items
Claims for damaged or incorrect items must be submitted within 48 hours of delivery with clear photo evidence. Claims submitted after 48 hours may be denied.
Return Shipping
Customers are responsible for all return shipping costs. We strongly recommend trackable shipping. Swift Saree is not responsible for lost return packages.
Chargebacks & Payment Dispute Protection
By completing your purchase, you agree to contact Swift Saree to resolve any issue prior to initiating a chargeback or payment dispute. We reserve the right to dispute fraudulent or abusive disputes using documentation such as:
- Carrier delivery confirmation
- Tracking history
- Payment authorization records
- IP address and transaction data
- Checkout agreement and policy acceptance records
Accounts engaging in abusive dispute activity may be restricted from future purchases.
Right to Refuse
Swift Saree reserves the right to deny any return that does not meet these requirements and to refuse service at our discretion. This policy may be updated at any time without prior notice.
Contact
For return requests, email: swiftsaree@gmail.com
Note: This page is provided for general informational use and is not legal advice. For legal compliance tailored to your business, consult a qualified attorney.
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